360° CRM

Owning the relationship with your guests is key to long term growth. With Incentivio, you own the relationship as well as the data. Our next generation CRM analyzes your guest accounts on a daily basis and automatically updates guest segments.  This allows you to set up campaigns that are automatically triggered based on events, thresholds or actions. Campaigns can run without supervision once set up.

Customizable Sign Up Pages

Incentivio’s account sign up pages (on the app or web) can be customized to include any information you need – and this data can automatically add tags to CRM records within Incentivio. For example you can add zip code dietary preferences can be used to tailor future promotions.

Custom Tags

CRM tags can be used to create custom segments. These tags can be created via a signup page or even created manually to tag either VIP customers or employees. These tags can then be used as segments to tailor campaigns to – for example VIP bonuses or employee rewards.

Automated Analytics

Use metrics like same store sales lift, conversions, and average basket value to understand your customers and make data-driven decisions. Learn more about your customers than ever before. Use stats like “days since last purchase” to win back guests that haven’t visited in a while, or use “average basket value” to send a surprise and delight reward to your best customers. 

Learn how a CRM can help your restaurant brand

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