Chargebacks can be a costly challenge for restaurants, but with the Chargebacks tab in the Incentivio Dashboard, you now have a streamlined way to view, challenge, and accept disputes—all in one place.
What's New?
- Full visibility into chargebacks – Easily track disputed transactions, response deadlines, and resolution statuses.
- Flexible response options – Accept valid disputes or counter chargebacks by submitting supporting evidence.
- Clear dispute statuses – Instantly see if a chargeback is pending, in review, won, or lost.
- Seamless dispute submission – Provide relevant documentation, including receipts, service details, and customer communications, directly through the dashboard.
Learn more about managing chargebacks here.
*Chargeback Management is only available to Incentivio customers using Incentivio Payments.