DataDelicacies

Conversations about technology, operations, and growth in the restaurant industry.

Zack Oates Reveals the Secrets to Business Success, Customer Engagement, and AI Innovation

Interview between host Arun Kumar and Zack Oates about the importance of a singular focus, being the “anti-survey” company, and the future of AI in hospitality.

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Unlocking Digital Success and Transforming Customer Feedback with Bryan Rutcofsky of Marqii

On the latest episode of Data Delicacies powered by Incentivio and hosted by Arun Kumar, Bryan Rutcofsky, co-founder and CRO of Marqii, shared valuable insights on the evolving digital landscape for businesses, particularly within the restaurant and hospitality industries.

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Unlocking Deep Hospitality and Building Community with Shawn Walchef of Cali BBQ Media

Shawn Walchef, founder of ‪@CaliBBQMedia‬ has a unique definition of hospitality. For Walchef, hospitality is more than just a warm greeting; it’s about creating lifelong relationships built on trust. While at the National Restaurant Association Show 2024 in Chicago, Walcef discussed the importance of building a community with host Arun Kumar.

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Troy Hooper: Building Community and Simplifying Tech Stacks

Serial entrepreneur Troy Hooper shared his insights on how businesses can improve customer acquisition, maximize the value of their tech tools, and better communicate their brand’s value on the latest episode of Data Delicacies.

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The Value of Restaurant Experience and Finding Inspiration in Hip Hop with Dan Diaz of F3 Technologies

As the CEO of F3 Technologies, Dan Diaz has found success in helping restaurant owners win back their time by alleviating many of the pain points that come with IT management and integrations. F3 is a managed service provider for restaurants and bars that provides dedicated IT strategy, operations and infrastructure support to hospitality businesses across the world.

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The Secret to Localized Marketing Success with Justin Ulrich of Evocalize

Interview with Justin Ulrich, VP of Marketing at Evocalize, on the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns.

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The Key to Long-Term Success with SpotOn CPO Bryan Solar

Interview with Bryan Solar, Chief Product Officer of SpotOn, to discuss how data and technology are revolutionizing the restaurant industry and why prioritizing value over ego is key to long-term success.

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The Emergence of Artificial Intelligence and Machine Learning with 5-Out’s Branden McRill

Interview between Arun Kumar and Branden McRill about revolutionizing restaurant operations, adopting AI and machine learning, and properly vetting AI resources.

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The BEST OF Data Delicacies!

In this special episode of Data Delicacies, host Arun Kumar brings you some of the most interesting and compelling excerpts from recent show episodes! Dive into the future of the restaurant industry with four visionary leaders shaping the way we think about technology, consumer experience, and market strategy.

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Stacey Sikorski: Navigating the Post-COVID Era AI, Loyalty, and Technology

Stacey Sikorski, a seasoned veteran in the industry and current Director of Mid-Market Sales at Incentivio, shared her experiences and perspectives on the evolving landscape of customer loyalty, the importance of catering to top-tier guests, and the intentional use of technology in the post-COVID era.

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Scaling, Personalization, and AI-Driven Delight with Jared Cohen of Protein Bar & Kitchen

Jared Cohen, COO of Protein Bar & Kitchen, remains relevant in the market with transformative strategies for modern businesses. In a conversation with Arun Kumar on Data Delicacies, Cohen provided a comprehensive approach to overcoming common growth challenges by leveraging these techniques.

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Revolutionizing Restaurant POS with Patrick Bobrukiewicz of Nigel

Interview with Patrick Bobrukiewicz, VP of Business Development at Nigel, to discuss innovations in restaurant point-of-sale (POS) technology.

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Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

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Preston Junger: Balancing Technology, AI, and Customer Engagement

Interview with Nift and Mile Square Labs Co-founder Preston Junger about evolving customer connection, AI in hospitality, and the value of first-party data.

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Optimizing Operations to Explode Your Business with Seth Temko of FullOn Strategy

Seth Temko is the CEO and Chief Strategist at FullOn Strategy, a full-service business strategy consulting company that helps businesses own their “go-to-market success." On this episode of Data Delicacies, Temko and host Arun Kumar delve into the transformative potential of AI in the restaurant industry.

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Nick Laidlaw: The Future of Voice AI Is Here…But Are We Ready For It?

Interview with Voicify CTO, Nick Laidlaw, about leading the charge in voice AI adoption, the unique challenges in deploying AI responsibly, and how it will be applied in the near future.

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Navigating Hospitality’s Future: Industry Trends and Insights with Jason Valentine

In this episode of Data Delicacies, host Arun Kumar sits down with Jason Valentine, Strategy Officer at Botrista, to explore the latest trends reshaping hospitality and technology.

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Maximizing the Potential of Data in the Restaurant Industry with Brandon Overstreet of i40 Group

i40 Group CMO Brandon Overstreet shared invaluable insights into the evolving role of data in the restaurant industry. Overstreet, known for his data-driven approach, discussed how restaurants can harness data not just to understand the present, but to predict the future and optimize growth strategies.

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Leveraging Data and Loyalty Marketplaces in QSR Tech with Michael Sien of Qu POS

For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu.

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Jeremy Theisen: Advancing AI and Loyalty Programs in Restaurant Marketing

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

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Jason Berkowitz: A Journey of Vibes, Boundaries, and Storytelling

In this episode of Data Delicacies powered by Incentivio, host Arun Kumar welcomed Jason Berkowitz, Founder of Arrow Up Training and industry veteran passionate about creating positive restaurant environments and effective training programs.

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Jamil Bhuya: A Top Dining Experience with Burgers n’ Fries Forever

In his conversation with Data Delicacies host, Arun Kumar of Incentivio, Jamil Bhuya, the founder of Burgers n’ Fries Forever (BFF), spoke on how he has made BFF a sought-after destination across various demographics.

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Innovation in Authentic Italian Dining with Due’ Cucina’s Davide Macchi

Data Delicacies Interview with CEO and Co-Founder of Due’ Cucina, Davide Macchi, about changing the branding script, partnering with Incentivio, and having a brand promise.

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How To Make A Better Loyalty Program with Kim DeCarolis of Craveworthy Brands

Kim DeCarolis, Senior Vice President of Strategic Growth at Craveworthy Brands, is at the forefront of identifying and implementing trends in hospitality technology. Learn about technology trends, making loyalty more engaging, and maintaining brand identity through AI influence.

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How Incentivio is Using Data to Create Healthier Businesses

Incentivio Co-Founder and COO, Sash Dias joins Arun Kumar on Data Delicacies to discuss the importance of clean data, how personalization is the next chapter for AI and the ways that Incentivio leverages data to create healthier businesses.

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How Experiential Dining and Tech Are Shaping the Future of Restaurants with Mateen Habib, VP of Growth at GoTab

Interview with Mateen Habib, VP of Growth at GoTab, to explore the future of dining experiences.

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Erica Anderman: How Technology is Revolutionizing Allergy-Friendly Hospitality

Interview with Foodini co-founder and CRO Erica Anderman about data's critical role in creating inclusive dining experiences for individuals with food allergies and dietary restrictions.

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David Ganton: Data-Driven Tools and Strategic Partnerships Are Cracking the Code to Restaurant Success

Interview with 7shifts VP of Partnerships David Ganton on how predictive analytics and innovative collaborations transform workforce retention and operational efficiency in the ever-evolving restaurant industry.

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Brett Berman of Stream: Customer Loyalty and the Future of AI

On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry.

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Boost Loyalty Programs with Effective Data Collection Techniques with Peter Baghdassarian of Massis Kabob

Interview with Principal of Massis Kabob and Incentivio collaborator Peter Baghdassarian about simplifying loyalty programs, the importance of functional technology, and building relationships with tech salespeople.

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Bill Lindsey of COGS-Well: Hospitality-First Approach to Maximizing Efficiency and Loyalty

Bill Lindsey, co-founder of COGS-Well, shared valuable insights into how COGS-Well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.

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A Hybrid Approach to a Hospitality Revolution with Alistair Levine of KitchenSync

Interview between Arun Kumar and Alistair Levine about the importance of human touch and technology, the strategic usage of dynamic pricing, and making good decisions with good data.

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