Previously, Incentivio offers were only available to loyalty members, limiting access for many potential guests. With this new update, brands can now extend promo code-based offers to both loyalty and non-loyalty members—allowing more customers to engage with special promotions without needing an account.
What's New?
- Promo codes are now available at guest checkout, making offers accessible to all customers.
- One promo code for all guests – No need to create separate campaigns for loyalty and non-loyalty members.
- No account required – Guests can redeem offers seamlessly through Incentivio apps and web ordering.
- Boost customer acquisition by removing barriers to entry and enhancing the guest experience.
Need to Knows
- The Incentivio team must enable this feature before brands can begin creating guest checkout offers. Please contact your Customer Success Manager or our Technical Support team (support@incentivio.com) to request that this feature be enabled.
- This feature also requires an app update before guests can begin redeeming guest checkout offers in-app.
- Brands must have guest checkout enabled.
- The offer must be created as an "Always Available Offer."
- The offer must always use a promo code for redemption (meaning the Targeting Rule must be set to Promo Code).
For more information on this update view our guide here.