Digital Ordering

Restaurant App UI | Optimizing Your App For Easy Use

Get tips on building a successful restaurant app that drives traffic and boosts sales.
Kamryn Elliott

Are you looking to create or improve your restaurant's mobile app? If so, you're in the right place. We'll cover everything you need to know about restaurant app UI, including what a restaurant app is, why restaurant apps are great for customers, and the benefits of a restaurant mobile app.

A restaurant app is a mobile application that allows customers to place orders, make reservations, and access other features and information related to a specific restaurant. These apps can be used on a variety of devices, including smartphones and tablets. With the rise of smartphones, restaurant mobile apps are becoming increasingly popular as a way for restaurants to reach and engage with customers. In fact, according to a recent study, the number of restaurant mobile app users is expected to reach nearly 37 million by 2024, a significant increase from the 27 million users in 2020.

How should I build my restaurant app if I don’t have one?

Maybe you don’t have a restaurant app but you’d like to invest in one. After all, it is 2023 and digital ordering has increased at a staggering rate since the COVID-19 pandemic. Here are a few tips to help you get started.

  1. Research and choose a restaurant software company: There are many restaurant software companies that offer restaurant app development services. Do your research and compare the features, pricing, and reviews of different companies to choose the one that best fits your needs and budget. You should look for a company that provides an all-in-one solution to include web ordering, marketing, customizable loyalty programs, and more!
  2. Decide on the features you want in your app: Think about what you want your app to do. Some common features of restaurant apps include the ability to place orders for pickup, curbside, or delivery, view menus, and earn rewards. Make a list of the features you want and prioritize them based on importance.
  3. Work with the restaurant software company to design your app: Once you've chosen a software company and decided on the features you want, you can work with their team to design the layout and user experience of your app by sending in brand images, brand fonts and colors, and menu items. 
  4. Test and debug the app: Before launching your app, the restaurant software company should test it thoroughly to ensure that it works as intended and any bugs are ironed out.
  5. Launch and promote your app: Once your app is ready to go, it's time to launch it and start promoting it to your customers! You can use social media, email marketing, and in-store signage to let people know about your new app and encourage them to download it.

So, why are restaurant apps great for customers? For one, they make it easy to browse menus and place orders without having to call or visit the restaurant in person. This can save time and effort, especially for busy individuals or those who prefer to do things digitally. Additionally, some restaurant apps offer loyalty programs or special promotions, providing an added incentive for customers to use the app.

What are the benefits of having an app for your restaurant?

The benefits of a restaurant mobile app go beyond just convenience for customers. They can also help restaurants like yours improve their operations and increase sales.

  • Increased efficiency: Restaurant apps can streamline the ordering and reservation process, resulting in a more efficient operation.
  • Improved customer loyalty: By providing a convenient and user-friendly experience, restaurant apps can help increase customer loyalty and repeat business.
  • Increased sales: Restaurant apps can help increase sales by making it easier for customers to place orders and access special offers.
  • Marketing opportunities: Restaurant apps provide a new channel for restaurants to reach and interact with customers, as well as promote special events and offers.

A well-designed app can improve the overall dining experience by making it easier for customers to access information, place orders, and pay for their meals. A streamlined user interface (UI) can make it easier for customers to navigate the app and find what they're looking for, leading to a more enjoyable experience.

What makes a great restaurant app UI?

  • Clarity: The app should be easy to read and understand, with clear labels and buttons that make it obvious what actions users can take. This can help to reduce confusion and frustration for users, leading to a more positive experience.
  • Ease of use: The app should be intuitive and easy to navigate, with a logical flow that guides users through the process of placing an order or making a reservation. A cluttered or confusing layout can be off-putting to users and deter them from using the app.
  • Make it visually appealing: The app should be visually appealing, with eye-catching graphics and a pleasing color scheme. A visually appealing app can make it more enjoyable for users to interact with and encourage them to use the app more frequently.
  • Keep it simple: Don't overcomplicate the design or functionality of your app. Keep the user experience straightforward and easy to navigate.
  • Personalize the experience: Customize the app for your specific restaurant, including menu items, offers, and other unique features.
  • Test and iterate: Test your app and make improvements before launching it to the public.

Creating a successful restaurant app isn't just about the UI. It's also important to consider the functionality of the app and ensure that it meets the needs of both your restaurant and your customers. For example, the app should be able to handle a high volume of orders and reservations without crashing or experiencing delays. It should also be compatible with a variety of devices and platforms so that customers can use it on their preferred device (iOS or Android).

Another important factor to consider is the marketing and promotion of the app. It's not enough to simply build the app and expect customers to find it on their own. You'll need to actively promote the app to your customers, through channels such as social media, email marketing, and in-store signage. This can help to build awareness of the app and encourage more people to download and use it!

By considering these factors, restaurant brands can create an app that delights customers and helps drive repeat business.