Bring guests back before they're gone
Every year, restaurants lose up to 40% of their most loyal customers—but it doesn’t have to be that way. With our churn management product, you’ll know exactly who needs your attention so you can take action with targeted offers that bring them back through your doors.
Stay ahead of churn and keep guests engaged
Identify Which Locations Are Falling Short
Reconnect with Guests Before They’re Gone
Reconnect with guests before it's too late
You’ll have a real-time view of how many guests are on the edge this week and how many you’ve already brought back. Our recovered data shows the lifetime impact of your efforts—tracking how many guests were once at risk but are now regulars again.
Spot Trouble Locations and Take Action
Is your restaurant's guest retention declining in specific locations? Are some regions experiencing a higher level of churn than others?
Understanding how each location is performing, you can address specific challenges before they become bigger issues. Whether it’s identifying at-risk guests or finding patterns in guest behavior, you’ll have the clarity to take action that makes a difference.
Track the Impact of Bringing Guests Back
Every guest you save adds up. You'll see the full picture of how many guests you’ve recovered over time and the difference it’s making to your bottom line. This means you can celebrate the wins—like turning once-lost guests into regulars again—and keep creating connections that last.
Turn Insights into Action with Targeted Marketing
With our churn data, you can identify "sliders"—guests who are visiting less often—and send them targeted offers that reignite their excitement about your restaurant. Whether it’s a personalized discount, or a simple reminder, these timely actions can make all the difference in bringing them back.
And for guests who have already churned, we give you the insights to reconnect and win them over again. By understanding what they once loved about your restaurant, you can craft compelling offers that remind them why they chose you in the first place.
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