Skip to content

Platform Updates

The latest features, improvements, and fixes to the Incentivio platform.

Improvement

Direct Order Type Links

Make ordering even smoother! Now you can create custom links that take guests straight to Pickup, Delivery, or Catering—no extra steps, no confusion. Just food, fast.

View Update

Improvement

Points Expiring Notifications

Keep guests engaged with push notifications and home screen alerts reminding them when their loyalty points are about to expire. More redemptions, more happy customers, less wasted rewards.

View Update

Improvement

Promo Codes at Guest Checkout

With this new update, brands can now extend promo code-based offers to both loyalty and non-loyalty members—allowing more customers to engage with special promotions without needing an account.

View Update

Improvement

Default Order Method

Tired of customers accidentally selecting pickup when they meant delivery? Now you can set a Default Order Method to match your guests' ordering habits—whether it’s Pickup or Delivery—for a more seamless ordering experience.‍

View Update

Improvement

Delete Offers from Customer Inbox

Need to remove an offer from a guest’s account? Now you can. Whether it’s an expired promo or a mistaken send, operators can delete offers directly from a customer’s inbox—quick, easy, and drama-free.

View Update