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Platform Updates

The latest features, improvements, and fixes to the Incentivio platform.

Improvement

Default Order Method

Tired of customers accidentally selecting pickup when they meant delivery? Now you can set a Default Order Method to match your guests' ordering habits—whether it’s Pickup or Delivery—for a more seamless ordering experience.‍

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Improvement

Delete Offers from Customer Inbox

Need to remove an offer from a guest’s account? Now you can. Whether it’s an expired promo or a mistaken send, operators can delete offers directly from a customer’s inbox—quick, easy, and drama-free.

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Improvement

Direct Order Type Links

Make ordering even smoother! Now you can create custom links that take guests straight to Pickup, Delivery, or Catering—no extra steps, no confusion. Just food, fast.

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Improvement

Chargeback Management

The Chargebacks tab in the new Incentivio Dashboard gives you a streamlined way to view, challenge, and accept disputes—all in one place.

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