Chargeback Management

Chargebacks can be a costly challenge for restaurants, but with the Chargebacks tab in the Incentivio Dashboard, you now have a streamlined way to view, challenge, and accept disputes—all in one place.

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What's New?

• Full visibility into chargebacks – Easily track disputed transactions, response deadlines, and resolution statuses.
• Flexible response options – Accept valid disputes or counter chargebacks by submitting supporting evidence.
• Clear dispute statuses – Instantly see if a chargeback is pending, in review, won, or lost.
• Seamless dispute submission – Provide relevant documentation, including receipts, service details, and customer communications, directly through the dashboard.

Learn more about managing chargebacks here._‍

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_{*Chargeback Management is only available to Incentivio customers using Incentivio Payments.}