Tired of customers accidentally selecting pickup when they meant delivery? Now you can set a Default Order Method to match your guests' ordering habits—whether it’s Pickup or Delivery—for a more seamless ordering experience.
Set the Default Order Method for a Smoother Checkout Experience
Tired of customers accidentally selecting pickup when they meant delivery? Now you can set a Default Order Method to match your guests' ordering habits—whether it’s Pickup or Delivery—for a more seamless ordering experience.
What’s Changing?
- Reduce ordering mistakes – Guests see the right option first, minimizing errors.
- Tailor the experience to your business – Set Pickup or Delivery as the default based on guest behavior.
- Works across web & mobile – Once enabled, guests will see the correct option by default.
How to Get Started
- This feature requires setup by the Incentivio team and an app update for mobile apps.
- Reach out to your Customer Success Manager or Technical Support at support@incentivio.com to enable it.
What to Keep in Mind
- The default order method applies at the brand level (not per location—yet!).
- Guests using location-specific ordering links won’t see this change; it only applies to general ordering pages.
- The update reflects instantly on the web and will update on mobile after an app update.
Check out the full guide here.
