Incentivio Dashboard - Gift Cards

A Smarter Way to Manage Gift Cards with Incentivio

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Whether you're using Incentivio’s native gift card solution or integrating with third-party providers, managing digital gift cards has never been easier. From searching for a guest’s balance to adjusting values or sending comp cards, the Gift Card Dashboard gives you full control—all in one place.

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What's New

• Seamless guest experience – Encourage gift card usage directly through Incentivio’s app and web ordering.
• Easy search & tracking – Quickly find gift cards by number, email, activation date, or status.
• Comp card management – Effortlessly send digital gift cards to reward customers or employees.
• Balance adjustments – Modify gift card values with full transaction tracking at the location level.

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How to Manage Gift Cards

• ‍‍Find a Gift Card – Search by card number, owner email, sender email, or recipient email.
• Make Adjustments – Update balances or deactivate cards while keeping reporting accurate.
• Send a Comp Card – Issue a preloaded gift card with a personalized message—instantly emailed or manually distributed.

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⚠ Heads up: If you’re using a third-party gift card provider (e.g., Square, eCard Systems, Valutec), all adjustments must be made through their platform. Balance adjustments require a location assignment to maintain accurate tracking.

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Check out the full guide on Gift Cards in the Incentivio Dashboard here.