Location-Specific Tipping

Brands now have the ability to disable tipping for individual locations directly from the dashboard, ensuring compliance with local regulations or business preferences.

For franchised restaurant brands, managing tipping policies at the location level is essential. With Incentivio, brands now have the ability to disable tipping for individual locations directly from the dashboard, ensuring compliance with local regulations or business preferences.

Key Benefits:

  • Location-specific control – Enable or disable tipping based on each location’s policies.
  • Seamless guest experience – Removing the tip section ensures clarity for customers placing orders.
  • Quick setup – Adjust tipping settings in just a few clicks within the admin portal.

*Please note: Disabling tipping for a location will disable it for both pickup and delivery. If you are using third-party delivery, it is not recommended to disable tipping, as this will likely discourage drivers from accepting orders from this location, resulting in undelivered orders.

In future iterations, we plan to allow more control over specific settings, such as disabling tipping for Pickup only or setting specific default amounts for each location.

For more information on this update, view our guide here.