With this new update, brands can now extend promo code-based offers to both loyalty and non-loyalty members—allowing more customers to engage with special promotions without needing an account.
Previously, Incentivio offers were only available to loyalty members, limiting access for many potential guests. With this new update, brands can now extend promo code-based offers to both loyalty and non-loyalty members—allowing more customers to engage with special promotions without needing an account.
What's New?
- Promo codes are now available at guest checkout, making offers accessible to all customers.
- One promo code for all guests – No need to create separate campaigns for loyalty and non-loyalty members.
- No account required – Guests can redeem offers seamlessly through Incentivio apps and web ordering.
- Boost customer acquisition by removing barriers to entry and enhancing the guest experience.
Need to Knows
- The Incentivio team must enable this feature before brands can begin creating guest checkout offers. Please contact your Customer Success Manager or our Technical Support team (support@incentivio.com) to request that this feature be enabled.
- This feature also requires an app update before guests can begin redeeming guest checkout offers in-app.
- Brands must have guest checkout enabled.
- The offer must be created as an "Always Available Offer."
- The offer must always use a promo code for redemption (meaning the Targeting Rule must be set to Promo Code).
For more information on this update view our guide here.
