We Didn't Write A Word Of This.

Stories about Incentivio from the people who cover this industry for a living, plus every announcement we have made ourselves.

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Food On Demand logo

Research / Report

New Report Reveals Cuisine with Most Effective Loyalty Programs

Coverage of Incentivio's 2026 cuisine-level loyalty benchmark: which categories lead on engagement, revenue contribution and retention.

Jul 15, 2026

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Pizza, burgers, fried chicken and fries spread across a table
FoodOnDemand.com

EIN Presswire

Press Release

Execution, Not Cuisine, Determines Restaurant Loyalty Winners, Incentivio Report Finds

Releases The State of Restaurant Loyalty & Guest Engagement 2026 benchmark (4,000+ locations, 19 cuisines); concludes execution matters more than cuisine and defines four loyalty archetypes.

Jul 14, 2026

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EIN Presswire

RestaurantNews.com

Press Release

Incentivio and Square Launch Integration to Power Ordering, Loyalty, and Revenue Growth for Restaurants

New Square POS integration connecting menus, ordering, loyalty, marketing, gift cards and reporting; adds AI upsell recommendations and Loyalty Pulse for Square brands.

Jun 29, 2026

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Friends laughing and eating together at a restaurant table

RestaurantNews.com

RestaurantNews.com

Press Release

Incentivio Announces Integration with PAR POS to Power Connected Loyalty, Payments, and Guest Experiences

PAR POS integration unifying loyalty, gift cards, online ordering and marketing across digital and in-store channels.

Mar 12, 2026

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Assorted pastries, donuts and cookies on serving trays

RestaurantNews.com

RestaurantNews.com

Press Release

Incentivio Announces Integration with Oracle MICROS Simphony to Power Connected Loyalty, Payments, and Guest Experiences

Oracle MICROS Simphony integration covering loyalty, gift cards, branded ordering, marketing and Scan to Pay.

Jan 14, 2026

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Plates of pasta and Italian dishes shared on a table

RestaurantNews.com

Food On Demand logo

Product Launch

Incentivio Rolls Out Loyalty Pulse

Trade coverage of the Loyalty Pulse reporting suite and its loyalty-lifecycle framework.

Dec 10, 2025

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Three restaurant staff reviewing a laptop at a cafe table
FoodOnDemand.com

RestaurantNews.com

Press Release

Incentivio Launches Loyalty Pulse: A New Benchmark for Measuring and Optimizing Restaurant Loyalty Performance

Launch of Loyalty Pulse, a reporting suite that tracks loyalty through an Acquire-Activate-Engage-Retain-Drive Revenue funnel.

Dec 10, 2025

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Friends sharing pizza and coffee at a restaurant table

RestaurantNews.com

PRLog

Press Release

Incentivio integrates with DRS Payments to elevate the restaurant customer experience

Payments integration with DRS Payments for Incentivio restaurant customers.

Jun 16, 2025

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Busy restaurant dining room full of guests in the evening

PRLog

QSR Magazine logo

Company / Brand

Incentivio Unveils Complete Rebrand

Covers the rebrand: new palette, website and logo built around the Commerce, Engagement and Intelligence pillars.

Jun 20, 2024

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Restaurant team in aprons posing together in a doorway
QSR Magazine

RestaurantNews.com

Press Release

Incentivio and Tattle to Jointly Offer Next-Level Guest Insight Solution to Multi-Location Restaurants

Partnership with guest-feedback platform Tattle: automatic post-visit surveys tied to Incentivio orders and reward redemptions.

Feb 27, 2024

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Burger with a fried egg and fries served with brunch plates

RestaurantNews.com

Newswire.com

Press Release

dlivrd and Incentivio Enter Strategic Partnership to Streamline Catering Delivery Experience

Integration with dlivrd so catering orders placed through Incentivio ordering trigger dlivrd delivery fulfillment.

Feb 7, 2024

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Two guests sharing dishes at a bright restaurant table

Newswire.com

Verdict Foodservice logo

Funding

Restaurant tech firm Incentivio raises $10m in funding round

Series A coverage with quotes from the CEO and Osage Venture Partners.

May 18, 2023

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Overhead view of a table set with shared plates and breads
Verdict Foodservice
Restaurant Technology News logo

Funding

Incentivio Secures $10 Million to Accelerate Growth of Its Intelligent Guest Engagement Platform for Restaurants

Series A coverage that adds CEO Rajat Bhakhri's comments on the 2017 launch and the restaurant focus.

May 17, 2023

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Pizza, burgers, fried chicken and fries spread across a table
Restaurant Technology News
Restaurant Business logo

Funding

Incentivio raises $10M for system that uses AI to win back fading guests

Series A story focused on guest-journey tools and AI churn win-back for small and mid-size brands.

May 17, 2023

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Brunch dishes with a fried egg, pasta, toast and a latte
Restaurant Business
Restaurant Dive logo

Funding

Incentivio lands $10M in funding to grow restaurant AI capabilities

Series A brief noting 300% YoY growth and customer chains such as Hot Table and Wing It On.

May 17, 2023

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Friends laughing and eating together at a restaurant table
Restaurant Dive

PR Newswire (Cision)

Press Release

Incentivio Raises $10M to Help Restaurants Use AI to Drive Revenue and Guest Engagement

$10M Series A led by Osage Venture Partners with Ardent Venture Partners and Grotech Ventures; cites 300% YoY growth.

May 17, 2023

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Assorted pastries, donuts and cookies on serving trays

PR Newswire (Cision)

PR Newswire (Cision)

Press Release

Ovation and Incentivio Partner to Offer Omnichannel Guest Experience and Feedback Loop

Partnership with SMS guest-feedback platform Ovation to pair ordering and loyalty with a feedback loop.

Nov 29, 2022

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Plates of pasta and Italian dishes shared on a table

PR Newswire (Cision)

Restaurant Technology News logo

Press Release

Incentivio and Uber Join Forces to Offer Restaurants First-Party Ordering and Commission-Free Delivery

Uber Direct integration giving restaurants flat-fee, commission-free delivery from their own site or app.

Sep 12, 2022

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Three restaurant staff reviewing a laptop at a cafe table
Restaurant Technology News

PR Newswire (Cision)

Press Release

Incentivio and EatOkra Partner to Enhance the Digital Guest Experience for Black-Owned Restaurants

Partnership bringing ordering, marketing and loyalty to restaurants and users on the EatOkra app.

Aug 3, 2022

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Friends sharing pizza and coffee at a restaurant table

PR Newswire (Cision)

PR Newswire (Cision)

Press Release

Incentivio, Otter Partner to Bridge the Gap Between First and Third-Party Ordering

Otter partnership with menu syncing so operators manage first- and third-party ordering together.

Nov 2, 2021

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Busy restaurant dining room full of guests in the evening

PR Newswire (Cision)

Restaurant Technology News logo

Company / Brand

Spotlight Interview: Rajat Bhakhri and Sash Dias, Cofounders of Incentivio

Founder interview on the company's origins, the 2017 launch and the move into restaurant tech.

Nov 1, 2021

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Restaurant team in aprons posing together in a doorway
Restaurant Technology News

PR Newswire (Cision)

Press Release

Incentivio Teams Up With Square to Provide Restaurants Access to New, Fully Integrated Digital Guest Experience Tools

First Square partnership: native mobile apps, marketing tools with attribution, and ML upsell engine for Square for Restaurants users.

Sep 27, 2021

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Burger with a fried egg and fries served with brunch plates

PR Newswire (Cision)

Restaurant Technology News logo

Thought Leadership

5 Digital Ordering Trends, Based on a Study of 4.5 Million Restaurant Orders

Bylined article by COO and co-founder Sash Dias using Incentivio platform order data.

Sep 9, 2021

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Two guests sharing dishes at a bright restaurant table
Restaurant Technology News

PR Newswire (Cision)

Press Release

Incentivio Introduces Autonomous Upsell Recommendations Backed by Machine Learning

Launch of an ML recommendation engine that suggests upsells per store and cart with no manual operator work.

Jul 27, 2021

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Overhead view of a table set with shared plates and breads

PR Newswire (Cision)

FastCasual.com

Partnership / Integration

Incentivio partners with ParTech on POS integration

Brink POS integration from ParTech (PAR), with quotes from Sash Dias and PAR's partnerships director.

Apr 28, 2020

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Pizza, burgers, fried chicken and fries spread across a table

FastCasual.com

QSRweb.com

Partnership / Integration

Incentivio partners with ParTech on POS integration

Same Connect Media story as the FastCasual.com version.

Apr 28, 2020

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Brunch dishes with a fried egg, pasta, toast and a latte

QSRweb.com

The Paypers

Partnership / Integration

Mobeewave, Incentivio team up for digital experience for restaurants

Contactless-payments partnership with Mobeewave for tablet and phone acceptance inside Incentivio ordering.

Jan 15, 2020

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Friends laughing and eating together at a restaurant table

The Paypers

PYMNTS logo

Partnership / Integration

Mobeewave To Launch Digital Ordering, Payments Platform For Restaurants

Same Mobeewave partnership; demo planned at NRF Retail's Big Show in New York.

Jan 14, 2020

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PYMNTS.com

RestaurantNews.com

Press Release

Wing It On! Boosts Digital Experience with Incentivio Partnership

Wing It On! selects Incentivio for mobile ordering and loyalty, integrated with its existing POS.

Aug 26, 2019

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Plates of pasta and Italian dishes shared on a table

RestaurantNews.com

PR Newswire (Cision)

Press Release

Incentivio Announces Its Partnership With American Deli® for Customer Engagement

American Deli adopts Incentivio for multi-channel digital ordering and customer engagement.

May 18, 2018

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Three restaurant staff reviewing a laptop at a cafe table

PR Newswire (Cision)

PR Newswire (Cision)

Press Release

Mad Radish Redefines Healthy Eating in Ottawa

Incentivio's newest customer Mad Radish opens its first Ottawa location and launches its app.

Sep 6, 2017

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Friends sharing pizza and coffee at a restaurant table

PR Newswire (Cision)