Every Third-Party Order Is a GuestYou Don't Fully Get to Keep

Incentivio helps you build a branded ordering experience guests choose on their own, so more of that revenue and the guest relationship that comes with it stays with your restaurant.

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9:41
Your Order (3)3
Delivery from Williamsburg · ASAP (5 min)
Your Order
Grilled sandwich on a plate with dipping sauces
Clubhouse Melt$12.25
Ciabatta
Classic Cappuccino$6.50
Small, Whole Milk
Harvest Grain Bowl$12.95
Ciabatta
Subtotal$31.70
Sales Tax$2.22
Delivery Fee$3.99
Tip$6.34
Total$44.25
0%10%15%20%30%
Checkout · Delivery · $44.25
Order placed
Order #4519 · Delivery from Williamsburg
You earned 40 points
Preparing your orderASAP (5 min)
Done View Order History
Marketplace commissionOn this order
$8.88$0.00
CH
Cristina HernandezSaved to your guest data

Third-party marketplaces are good at one thing: putting your restaurant in front of guests who haven't found you yet. What they don't do is hand that guest back.

The order comes with a commission, usually 25 to 30 percent, on top of delivery and service fees the guest already paid, and the data about who that guest is stays with the marketplace, not you.

Order #4519 · $31.70Clubhouse Melt, Classic Cappuccino, Harvest Grain Bowl
MarketplaceYour channel
Your restaurant keeps $22.82Your restaurant keeps $31.70 Commission
Commission28% · $8.88 to the marketplaceNone on direct orders
Guest kept by the marketplace
CH
Cristina Hernandezcristina.h@incentivio.com

Incentivio gives you a branded Online Ordering site and App where guests order directly from you, with every order feeding your CDP instead of someone else's. Marketing and Loyalty give third-party diners a real reason to switch over, and Delivery as a Service integrations with DoorDash, Uber, and Shipday mean you can still offer delivery through your own branded experience without hiring and managing a driver fleet yourself.

Launch branded Online Ordering and an App where every order stays connected to your guest data, not a marketplace's
Turn third-party diners into first-party guests with Loyalty incentives and Marketing that make ordering direct worth it
Offer delivery without hiring a fleet through Delivery as a Service integrations with DoorDash, Uber, and Shipday, all inside your own branded ordering experience
Keep more of every order instead of paying a 25 to 30 percent commission on top of guest-facing fees

How It Works

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Give guests a reason to order direct

A guest who found you through a marketplace once doesn't automatically come back through your own channel. Loyalty and Marketing reach that guest with a signup offer or an incentive worth switching for, turning a one-time marketplace order into a habit of ordering direct.

Q
Q's Cafe
Williamsburg
150
Points ›
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Offer added to your next order

Deliver on your terms, not the marketplace's

You don't have to choose between offering delivery and owning the guest relationship. Delivery as a Service integrations with DoorDash, Uber, and Shipday let you run delivery through your own branded Online Ordering and App, mixing on-demand drivers with your own fleet if you have one.

Williamsburg
189 Bedford Ave, New York, NY · 0.4 mi
Open until 10:00pm
Locations/ Edit Location/ Delivery Settings
Delivery Settings
Delivery AreaDelivery AvailabilityThird Party DeliveryPayment Settings
Delivery accepted
Enable if you accept delivery orders.
Delivery accepted
Third party delivery service
Enable if you use a third party delivery service.
Third party delivery service
Delivery order availability
ASAP
Time slots

Keep the data, keep the guest

Every order through Online Ordering, the App, or Scan 2 Pay feeds your CDP, building a base of guest data your restaurant owns outright, instead of guest history locked inside a marketplace you're paying commission to.

A restaurant manager reviewing guest data on a laptop at the bar
First NameLast NameEmail AddressPhone Number
Customers
Every guest profile in the workspace.
FirstLastEmailLifetime Spend
AlexineLangdonalexine@incentivio.com$0.00
CristinaHernandezcristina.h@incentivio.com$0.00
FarazAhmadfaraz.a@posilabs.com$0.00
HarshitAsopahpasopa@gmail.com$0.00
JenLyjenuinelycreate@gmail.com$0.00
JenTest123testing@gmail.com$23.00
LaurenTuranichlauren.t@incentivio.com$0.00
Export full customer list1 to 50 of 2,841
Guests dining inside a neighborhood restaurant

Restaurants that shift delivery orders from third-party marketplaces to their own branded channel typically keep significantly more of each order, often in the range of 30 to 70 percent, on top of owning a guest relationship a marketplace never hands back.

Ready to keep more of every order, and the guest who placed it?

Talk to our team.

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