Data Delicacies | Restaurant Podcast

Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.
Recent Episodes
Data
Loyalty
AI
Personalization
Marketing

Recent Episodes

The BEST OF Data Delicacies!

In this special episode of Data Delicacies, host Arun Kumar brings you some of the most interesting and compelling excerpts from recent show episodes! Dive into the future of the restaurant industry with four visionary leaders shaping the way we think about technology, consumer experience, and market strategy.

Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

Navigating Hospitality's Future: Industry Trends and Insights with Jason Valentine

In this episode of Data Delicacies, host Arun Kumar sits down with Jason Valentine, Strategy Officer at Botrista, to explore the latest trends reshaping hospitality and technology.

How Experiential Dining and Tech Are Shaping the Future of Restaurants with Mateen Habib, VP of Growth at GoTab

Interview with Mateen Habib, VP of Growth at GoTab, to explore the future of dining experiences.

Revolutionizing Restaurant POS with Patrick Bobrukiewicz of Nigel

Interview with Patrick Bobrukiewicz, VP of Business Development at Nigel, to discuss innovations in restaurant point-of-sale (POS) technology.

The Secret to Localized Marketing Success with Justin Ulrich of Evocalize

Interview with Justin Ulrich, VP of Marketing at Evocalize, on the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns.

Data Episodes

Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

Jeremy Theisen: Advancing AI and Loyalty Programs in Restaurant Marketing

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

Brett Berman of Stream: Customer Loyalty and the Future of AI

On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry.

Bill Lindsey of COGS-Well: Hospitality-First Approach to Maximizing Efficiency and Loyalty

Bill Lindsey, co-founder of COGS-Well, shared valuable insights into how COGS-Well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.

Stacey Sikorski: Navigating the Post-COVID Era AI, Loyalty, and Technology

Stacey Sikorski, a seasoned veteran in the industry and current Director of Mid-Market Sales at Incentivio, shared her experiences and perspectives on the evolving landscape of customer loyalty, the importance of catering to top-tier guests, and the intentional use of technology in the post-COVID era.

Leveraging Data and Loyalty Marketplaces in QSR Tech with Michael Sien of Qu POS

For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu.

Loyalty Episodes

Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

Jeremy Theisen: Advancing AI and Loyalty Programs in Restaurant Marketing

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

Brett Berman of Stream: Customer Loyalty and the Future of AI

On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry.

Bill Lindsey of COGS-Well: Hospitality-First Approach to Maximizing Efficiency and Loyalty

Bill Lindsey, co-founder of COGS-Well, shared valuable insights into how COGS-Well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.

Stacey Sikorski: Navigating the Post-COVID Era AI, Loyalty, and Technology

Stacey Sikorski, a seasoned veteran in the industry and current Director of Mid-Market Sales at Incentivio, shared her experiences and perspectives on the evolving landscape of customer loyalty, the importance of catering to top-tier guests, and the intentional use of technology in the post-COVID era.

Leveraging Data and Loyalty Marketplaces in QSR Tech with Michael Sien of Qu POS

For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu.

AI Episodes

Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences

Jonathan Fetter, CEO/Co-founder of Techtris, shares insights on how Techtris leverages data analytics and artificial intelligence to enhance customer engagement and streamline operations.

The Secret to Localized Marketing Success with Justin Ulrich of Evocalize

Interview with Justin Ulrich, VP of Marketing at Evocalize, on the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns.

David Ganton: Data-Driven Tools and Strategic Partnerships Are Cracking the Code to Restaurant Success

Interview with 7shifts VP of Partnerships David Ganton on how predictive analytics and innovative collaborations transform workforce retention and operational efficiency in the ever-evolving restaurant industry.

Nick Laidlaw: The Future of Voice AI Is Here…But Are We Ready For It?

Interview with Voicify CTO, Nick Laidlaw, about leading the charge in voice AI adoption, the unique challenges in deploying AI responsibly, and how it will be applied in the near future.

Jeremy Theisen: Advancing AI and Loyalty Programs in Restaurant Marketing

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

Preston Junger: Balancing Technology, AI, and Customer Engagement

Interview with Nift and Mile Square Labs Co-founder Preston Junger about evolving customer connection, AI in hospitality, and the value of first-party data.

Marketing Episodes

The Secret to Localized Marketing Success with Justin Ulrich of Evocalize

Interview with Justin Ulrich, VP of Marketing at Evocalize, on the impact of digital marketing in hospitality, especially regarding localized, AI-driven campaigns.

Jeremy Theisen: Advancing AI and Loyalty Programs in Restaurant Marketing

Interview with Hang CRO Jeremy Theisen about advancing AI, loyalty programs as a revenue generator, and emerging tech trends in loyalty.

Troy Hooper: Building Community and Simplifying Tech Stacks

Serial entrepreneur Troy Hooper shared his insights on how businesses can improve customer acquisition, maximize the value of their tech tools, and better communicate their brand’s value on the latest episode of Data Delicacies.

Leveraging Data and Loyalty Marketplaces in QSR Tech with Michael Sien of Qu POS

For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu.

Jamil Bhuya: A Top Dining Experience with Burgers n’ Fries Forever

In his conversation with Data Delicacies host, Arun Kumar of Incentivio, Jamil Bhuya, the founder of Burgers n’ Fries Forever (BFF), spoke on how he has made BFF a sought-after destination across various demographics.

Boost Loyalty Programs with Effective Data Collection Techniques with Peter Baghdassarian of Massis Kabob

Interview with Principal of Massis Kabob and Incentivio collaborator Peter Baghdassarian about simplifying loyalty programs, the importance of functional technology, and building relationships with tech salespeople.

Create an experience that makes your guests feel recognized.

Gain a deeper understanding of how your guests navigate through different stages of the digital dining experience to fuel a top-tier loyalty and guest experience.
Schedule My Demo
501 Boylston Street
Suite 10100
Boston, MA 02116
info@incentivio.comSales: +1 (888) 586-6624Customer Support: +1 (855) 647-4137
Schedule Your Demo
Platform
Online OrderingMobile AppsGift CardsDeliveryCDP & AnalyticsLoyalty ProgramsMarketing SuiteGuest Journey DashboardChurn ManagementUpsell RecommendationsMenu Intelligence
Restaurant  Types
CoffeePizzaLifestyleChicken/Wings
Resources
BlogFree Guides & ToolsData Delicacies PodcastCustomer StoriesCustomer SupportSystem StatusPlatform Updates
Company
About UsContact UsCareers
© 2025 Incentivio, Inc. All rights reserved.‍
Privacy Policy